Shipping policy

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Please note that processing times may vary depending on product availability and supplier location.
Estimated Delivery Times
Delivery times vary depending on the product and supplier. Below are general estimates:
Domestic (USA): 3–20 business days
International: 15–45 business days
Please note that these are estimates and are not guaranteed. Delays may occur due to customs, weather, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the product, supplier, and destination. Some items may qualify for free shipping, which will be indicated on the product page.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to be updated.
Note: In some cases, tracking may not be available for all shipments depending on the supplier.
Multiple Shipments
If your order contains multiple items, they may be shipped separately from different suppliers and arrive at different times. You will receive individual tracking numbers for each shipment.
Customs and Import Duties
For international orders, customs fees and import duties may apply and are the responsibility of the buyer. Alcyma LLC is not responsible for delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at contact@alcymaglobal.com and we will work with the supplier to resolve the issue as quickly as possible.